Hi, I’m Cynthia Palmieri! With over 45 years of experience in senior care, I am dedicated to helping individuals and families navigate the complexities of aging with dignity, compassion, and expert guidance. My goal is to provide personalized care management services that empower families and protect seniors from abuse, neglect, and exploitation while ensuring they live with the highest quality of life.
My Story
My journey into care management began long before I became a Certified Care Manager or Aging Life Care Specialist™. For over 35 years, I had the privilege of working with the State of Florida, dedicating 24 of those years to protecting vulnerable seniors through Adult Protective Services. I saw firsthand the devastating effects of abuse, neglect, and exploitation, often involving individuals who had trusted caregivers or family members. These experiences shaped my understanding of the unique challenges seniors face and fueled my passion for protecting their dignity and well-being.
Alongside my professional work, I also provided hands-on caregiving for my own family—my parents, in-laws, and relatives—as they navigated the challenges of aging. I truly believe that caregiving is a deeply personal experience, and my family’s journey helped me develop a unique perspective on what it means to provide compassionate care. It also solidified my commitment to helping other families manage the complexities of aging and healthcare while preserving their loved one’s independence and quality of life.
In 2009, I became an Aging Life Care Specialist™, which allowed me to expand my impact and offer a more holistic approach to care management. Through case management, financial oversight, and advocacy, I empower seniors and families to make informed decisions, protect their assets, and ensure that seniors can age in place in the least restrictive environment possible. My passion remains unwavering: to help seniors live with dignity, safeguard their futures, and provide peace of mind for their families.
This combination of personal and professional experiences has led me to where I am today—leading Palmieri Care Management with a deep sense of empathy, expertise, and dedication to every client I serve.
My Values and Beliefs
At Palmieri Care Management, my values and beliefs are the foundation of the services I provide. I am committed to delivering the highest quality of care while upholding principles that respect the dignity and autonomy of every individual. Here are the core values that guide my work:
Compassionate Care
Integrity and Trust
Integrity is at the heart of everything I do. I strive to be transparent, honest, ethical and reliable in all my interactions. Families trust me to advocate for their loved ones, and I take that responsibility seriously. My commitment to ethical practices ensures that clients receive care that is both effective and aligned with their values.
Empowerment and Advocacy
Personalized Care
Collaboration and Teamwork
My Approach
At Palmieri Care Management, my approach is centered around providing a holistic, person-centered experience that puts the individual’s needs and wishes first. I begin by getting to know the client and their family on a personal level—understanding their unique needs, preferences, and goals. Through this comprehensive assessment, I am able to create a customized care plan that addresses every aspect of the client’s well-being, from healthcare and financial management to emotional support and family coordination. I believe in a collaborative, team-oriented approach, which means I work closely with families, medical professionals, and other service providers to ensure that all aspects of the client’s care are aligned and well-managed.
One of the most important aspects of my approach is my commitment to advocacy. As an Aging Life Care Specialist™, I act as a trusted advisor, helping families make informed decisions, advocating for their loved ones’ best interests, and providing guidance through difficult situations. Whether it’s coordinating medical care, managing finances, or navigating complex family dynamics, I am here to provide the support and resources needed to ensure that every client receives the care and respect they deserve.
By focusing on the individual, being proactive about potential challenges, and collaborating with all parties involved, I ensure that every aspect of my clients’ care is handled with the utmost professionalism and compassion. My goal is to make the aging process as comfortable, safe, and fulfilling as possible—allowing seniors to live their lives with dignity and families to have peace of mind.
